After-Sales
After your purchase, MimoWork will provide the customers with our full-range service and get you free from any worry in the future.
Our technical engineers who have a good command of spoken English are there to perform fast troubleshooting and fault diagnosis timely. The Engineers support customers in finding solutions to all their after-sales questions and service requirements. You, therefore, benefit from personalized advice, specifically adapted to your laser system.
Moreover, moving service is also available to our clients. If your factory relocates, we will help you to disassemble, pack, reinstall and test your laser machine.
What to expect when you request after-sales service
• Online diagnostics and interventions to ensure rapid and efficient problem resolution
• Assess to repair, refurbish or upgrade the laser system (find more options)
• Supply of original spare parts from qualified manufacturers (find more spare parts)
• Inspection services, including operations and maintenance training